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Solutions :



Specific Professional Use



Business Management:

Pattern profiling and mapping
PatternScape can be used in a variety of ways to help organizations search enterprise information assets. For example, suppose you wanted to analyze a competitor's capability or a prospect's propensity to use your products. Apply DocMap to biographies, web sites and brochures to illuminate strengths and opportunities for your organization. The same can be done for suppliers, financial management and human capital information.

       

Some example uses:
  • Sales force and prospect analysis
  • Production, manufacturing and productivity histories repositories
  • Distribution channel communications, and reports
  • Market and competitive analysis
  • Channel support and collaboration
  • Job market to resume mapping
  • Skills mapping to requirements
  • Knowledge repository pattern profiling
  • HR information repositories and resume and job mapping
  • Team management and collaboration
  • Sales team management
  • Field service management
  • Client collaboration
  • Financial cost analysis and expenditure patterns
 

An Intranet deployment utility and visualization portal
ScapeShape is an Intranet file sharing utility with a visualization framework for deploying browser-based web and Intranet sites. It is a multi-zone portal for:

  • Searching documents and files within its network
  • Communication discussion groups
  • File sharing and control under the extensive Intranet deployment utility
  • Co-existence search pad for common terms
  • RSS (news) feeds
  • Public announcements and advertising
  • Top activity zones
  • Paperless office user interface
  • Speak to text (voice notes) user interface

With these systems, it is possible to deploy unique Intranet Search sites for every department or specialty in a firm. This is made possible with the integration of an automated crawler, pattern profiling search, and ScapeShape Intranet deployment utility.

Visualization, communications, collaboration, and site deployment
ScapeShape is used for collaboration in addition to providing management oversight with communications, current events, announcements and searchable resources. Thus the user can create a variety of different visual sites for general information repositories and specialized business intelligence references. The technology can be used for discussion forums, search, current event news and file sharing. In an instant, a site can be deployed to utilize document and information repositories, communicate with others and advise on news and current events. Building a folder system for use by all departments and users for collaboration and file sharing is one simple yet powerful example of an intranet deployment using ScapeShape. Discussions can be added for group advisories, internal communications, advisories and field communications.

Examples:

  1. The HR department wishes to provide forms, directives, guidelines and general information for the employee community, and decides to make the vast information a searchable repository. Forum discussions are used for communication with HR.
  2. Yet again, HR can build a resume database used for searching the ideal project or job assignments. PatternScape is used to map the job assignment and ClusterView presents closely matching resumes.
  3. A sales rep visits their marketing departments ScapeShape site and searches for competition to map profiles. Strengths and weaknesses are presented in ClusterView maps.
  4. A reseller visits the channel support site and submits a question to the products and features forums. The marketing department product manager responds to the inquiry for all forum users to see. All content is also searchable and mapped to other related enquiries. Brochures and white papers are uploaded to support resellers. Since it’s a forum environment other resellers and sales reps contribute.
  5. Sales management have created a collaboration site where sales reps upload and enter forum discussions about sales activity. Sales reps can record, scan and upload reports or observations for review by the sales team. Sales management runs discussions where everyone logs in and contributes.
  6. Field service use ScapeShape for reporting service calls, communicating with others about situations and uploading messages, recordings and files for review. They also use the search features to pattern map a service issue and find variants of related problems and resolutions.
  7. Financial cost tracking and project and budget expenditures are indexed to allow for pattern searching related information. Accounting irregularities will propagate across diverse incidences when related.
Crawling, indexing, and transforming cross platform information into searchable assets
CrawlScape, a browser based gathering and indexing tool, can be used as an automated crawl manager for the simplest to most complex network and intranet topologies. CS can manage the process of crawling and indexing the distinct networks and systems where related intelligence and information reside. Whether the network contains http or ftp servers, network shares or folders, or internet sites CS can crawl and index the needed targets-systematically and automatically. The resulting framework can treat each index as distinct or combine into enterprise repositories for search.

Paper and voice conversion, and knowledge base inclusion
Conversion and collating features of SoftPaperScape and SpeakScape can be employed to transform physical assets of the professional firms (paper based reports, references, voice recorded reports, recorded observations, discussions and consults) into searchable transcribed documents. These resulting assets are useful for building or adding to knowledge and information repositories. Both systems transform scanned documents or voice recordings into visual and searchable assets for use in ScapeShape. Large documents are broken into searchable parts while long recordings are split into snippets for efficient review. All this is done automatically by SPKS and SPS.

Please refer to the technology or products sections for details.

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